About Us
Our story, mission, and values
Our Story
Sends Bot started from a simple observation: every small business in the Arab world uses WhatsApp to serve customers, but the available tools were either expensive, complex, or didn't properly support Arabic. So we decided to build the solution we needed ourselves. A complete, Arabic-first, intelligent platform at a price every business can afford.
Our Mission
Empower every Arab business to deliver exceptional WhatsApp customer service — without technical complexity and at a reasonable cost.
Our Vision
To become the #1 WhatsApp automation platform in the Arab world, helping one million businesses grow.
Our Values
Customer Focus
Every decision starts with: "Does this help our customers?"
Quality Passion
We don't ship a feature unless we're proud of it
Speed
Markets move fast. We move faster.
Arabic-First
We design for Arabic from day one — not as a translation afterthought
Transparency
Clear pricing, clear terms, honest communication
Shared Growth
Our customers' success is our success
Key facts about the platform
- What it is
- A cloud platform that automates replies to WhatsApp and Instagram customers using AI, built for store owners and businesses.
- Supported channels
- WhatsApp and Instagram direct messages — in one unified inbox.
- Languages
- Arabic-first, understanding Saudi, Gulf, Egyptian and Levantine dialects, with an Arabic and English interface.
- Store integrations
- Direct integration with Salla via its official protocol (product and customer sync, customer order notifications, abandoned carts, order status). Other platforms via manual entry or CSV.
- Setup
- Connect by scanning a code from the WhatsApp app — no coding and no manual conversation-tree building.
- Pricing
- Monthly plans defined by message volume and number of WhatsApp numbers, with a free trial before payment. Current figures are on the plans page.
- What we do not do
- We are not an official Meta-approved WhatsApp Business API provider, and we do not guarantee your number will never be banned (that is WhatsApp’s decision) — we reduce the risk with specific mechanisms. We currently support no channels beyond WhatsApp and Instagram.
- Contact
- support@sendsbot.com
What you get
Join Our Journey
Whether you're a customer, partner, or job applicant — we'd love to hear from you.